Casino App Review
Those punters who like to play their favourite casino games on the live online casino move can do so through the Ladbrokes Casino mobile site, regardless of their device. The Ladbrokes mobile offering, after all, is largely designed to be web browser based rather than to need to be downloaded.
The Ladbrokes Casino mobile offering is an attractive and an easily navigable one, which allows players to access and launch their favoured games with ease. Those games include a es, as well as in excess of 50 different slot games.
Amongst those available slot games are popular titles such as Frankie Dettori’s Magic Seven and a range of games themed around es, too, are well optimised for the smaller screens of phones and tablets, which is a further notable plus for the Ladbrokes Casino app.
There are unfortunately a few issues with the Ladbrokes Casino mobile offering, which will detract from a player’s enjoyment. The first of these is a problem which will be immediately noticeably, in that the app is often ponderously slow to load and can also take a long time to move from one category to another.
What’s more, those customers who choose to download the Android version of the app rather than use the HTML5 version, are likely to discover that it is far more prone to freezing than is generally acceptable.
Finally, too, the fact that the selection of games provided via mobile is so much smaller than that offered via the desktop Ladbrokes website is also sure to annoy mobile customers.
A familiar sight on British high streets and a provider who have been offering both sportsbook and casino services online for decades, Ladbrokes unsurprisingly offer a number of options for customers seeking support.
Easily accessible from all sections of the Ladbrokes website, the company’s online help centre is provided to swiftly solve problems and answer queries. That centre is populated with frequently asked questions related to all of Ladbrokes’ services and covering areas such as forgotten passwords, problems depositing or withdrawing funds and game rules.
There are significantly fewer pages featured within the centre, however, than can be found as part of similar services offered by other providers. There is also no facility to search the FAQs by keyword, making it somewhat ponderous to find specific answers.
If the help centre doesn’t satisfy a punter, though, they can also contact Ladbrokes’ customer service staff 24 hours a day and seven days a week. Those personnel can be reached via online live chat and over the phone, and no fewer than five different email addresses are also available for differing types of query.
Licensing & Security
The Ladbrokes Casino service is licensed (license number 1611) and regulated for UK based players by the Great Britain Gambling Commission.
The company itself, however, is actually incorporated in Gibraltar and is licensed for all other customers by the government of Gibraltar and regulated by the Gibraltar Gambling Commission. The organisation’s registered office can be found at Ladbrokes International PLC, Suites 6-8, 5th Floor, Europort, Gibraltar.
In addition to that licensing and official regulation, Ladbrokes Casino also boasts payment reviews by the independent auditors Gaming Laboratories International as a further measure of their fairness toward customers. All data transfers undertaken via the Ladbrokes site are also 128 bit encrypted, furthermore, to ensure an impressive level of cyber security.
Ladbrokes Casino Review: Overall Rating
There are plenty of things to like about what the Ladbrokes Casino provides to its customers. A welcome promotion, for instance, which can provide a maximum bonus amount of ?50 is unquestionably one of the smallder on the market… however the fact you only need to bet ?10 to get it makes it an attrative offer. The restrictions and conditions placed upon that bonus, too, aren’t as harsh or as complicated as those associated with some similar offers elsewhere.